Member Snap | Member Home

Support

Frequently Asked Questions

You can either search or browse through our most frequent questions below. Click on the question to view the answer. If you can't find your answer, scroll down to the bottom to submit a support request.

(Search will take you to the support site.)

MemberSnap: General

Are people funneled to our sales page after they opt in for the free report?

By default, customers are sent directly to the download page for the free report they just signed up for. You can edit this by following the instruction on the Training Page. Make sure, however, that you send them to the download-report.php page in your first autoresponder message.

How do I setup an email address for my site?

We do not provide email hosting. We only provide website hosting. We suggest you set up a free account at gmail and just make your username “yourdomain@gmail.com”. You can sign up at: mail.google.com

What about SEO meta information? How do you change that information in this product?

You can add this information to your Header Code page.

Right before the </head> code at the bottom of the Header Code page you will want to add the following code:

<META name=”description” content=”Put your description Here”>
<META name=”keywords” content=”comma, separated, list, of, keywords”>

How do I sell a MemberSnap site?

You can definitely flip MemberSnap sites & turn a profit. Your buyers will need a MemberSnap account to host the sites & you can earn commission for that too.

Here are the steps to take to transfer ownership of one of your membersnap sites to another person who has bought that site from you:

Step 1:

Build Your MemberSnap site as usual. This takes about a minute. Use Paypal as the payment method for the new site.

Step 2:

Send your buyers to your affiliate link.

A - Make sure you have an account at Affiliate Fleet: http://www.affiliatefleet.com

B - Then login and go to the MemberSnap page to retrieve your link: http://network.affiliatefleet.com/offers/view/111

C - Look for the section titled "Offer URL" and pick the option "Link For MemberSnap Site Buyers" from the dropdown menu.

D - Send this link to your buyer & tell them to set up an account, but DO NOT create any sites. Just create the account.

E - Get the buyer to send you the email address & login they created.

(optional, if you don't want to worry about affiliate commissions: Just link directly to the Order page: https://www.jobcrusher.com/membersnap-plus-for-site-buyers/ )

Step 3:

Open a support ticket at:
http://support.jobcrusher.com

In the subject of the ticket paste in "MemberSnap Site Transfer Request" and request us to transfer the website from your account into the buyers new account. Be sure to include: Your account (email address and name) where the site is at currently, The domain of the site you're transferring & the buyers account information (email address and name) where you want us to transfer the site. We'll make the transfer 2-3 business days after the request is submitted.

Step 4:

Transfer the domain name to your buyer as you would normally.

Step 5:

Celebrate! You just made money!

Can I become an affiliate of MemberSnap?

Yes, you can become an affiliate for MemberSnap.

You would need to sign up with Affiliate Fleet at their website and become an affiliate there (which is free, fast and simple.)

Then search for the MemberSnap offer and request to promote it. You will then receive an email giving you the link to promote and Affiliate Fleet will track your sales.

How much will hosting and Aweber cost with your system?

Hosting is included in your membership.

We host your sites for you!

If you want to have these sites on your own domain name, you'll have to get a domain name from someone like Godaddy or NameCheap. That will cost about $10.

If you want to build a list with your site, you'll want to subscribe to Aweber. They have 30 day free trials and afterwards it will cost about $19 a month.

If you're serious about your business - you'll need to get both of those things no matter what solution you use to build your sites.

I highly suggest you do this, regardless if you use them on MemberSnap or your own website.

Are we the customer service to the site? How do we handle support issues?

Yes, you would provide support for your site and products, so would deal with support from your customers yourself. If you have an issue that requires technical assistance, you can contact our support for help, but you would always be the one to stay in contact with your customers.

Am I able to create dating sites, social networking site or even organization site... it is possible to do that when you edit?

MemberSnap is not for creating dating sites or social networking sites like FaceBook. It's designed for creating membership sites where your users pay you for access to a private members area to get ebooks, videos, reports or other valuable information.

Why is MemberSnap considered a membership site?

These sites create a password protected membership site for you where you can charge for access to content like ebooks, videos, reports, etc... These sites come complete with features like: being able to charge monthly subscriptions to access, one time offers, a complete members management system, affiliate program, drip feeding content to users over time & more.

Where are the squeeze pages?

Each theme has a squeeze page included, called Free Report and it is located at: YourDomain.com/free-report.php

Everything I click says I need to upgrade! ; Where is my MemberSnap? ; I logged in and I don’t know how to get started!

You are in your Job Crusher Member’s area and need to log-in to the MemberSnap site separately. Please click “MemberSnap” under your subscriptions and log-in to get started.

Can I add a members area to a website that I already have set up?

You’d have to point your entire domain name to MemberSnap and let MemberSnap run your entire site in order for you to use our system.

Are there offline uses for membership sites? i.e. for offline clients?

Absolutely. Any business can benefit from a membership program. Just start out with our blank template and you can make it fit any business.

Is this a membership site?

How does MemberSnap compare with Kajabi or other similar membership sites?

Kajabi costs up to $299 a month and can take lots of time to set up. MemberSnap starts as low as $9.95 a month and you can be up and running in less than 2 minutes. MemberSnap is intended for non-tech savvy marketers, for marketers with a tight budget or for marketers looking for a quick and easy membership solution.

Since I only bought the 3 sites, you said we can sell them. Once we sell one, we are back to 3 sites, so I should be able to make another site, right? The other question is, what do my buyers need to buy in order to get the site?

If you sell & transfer a site to your buyer - it no longer counts toward your 3 sites. So you'll be able to build another one. Your buyers would buy our MemberSnap plus account & pay $9.95 a month which includes both the hosting & membership system.

What sort of protection scheme do you have to keep the bad guys from ripping off your downloadable products?

There's nothing that stops one of your users (or my users) from posting their login details somewhere online.

If you catch them, ban them and deactivate their account in your members administration area.

We have had to do this ourselves few times.

Take it as a sign of success when you find this happening!

Can I put a forum on a MemberSnap site?

No, MemberSnap doesn’t currently support forums.

Can we use various WordPress plugins we have?

MemberSnap is not run on WordPress, so plugins will not work on our system.

I have my own hosting and a wordpress based site. Will MemberSnap integrate with my existing site?

No, MemberSnap does not work with Wordpress or on your own hosting. That’s the beauty of MemberSnap. you push a button, we build and host a site for you, so you don’t have to worry about it.

What happens if one of the members doesn't comply to certain internet rules and gets the IP branded or blacklisted...do you have a fall back system?

#1: We'll take aggressive action to prevent this from happening and

#2 the risks with our system are absolutely no different than any other shared hosting environment (which I'd bet most current marketers are using for their hosting right now)

MemberSnap: Autoresponders

Do you have templates for our autoresponder follow up series?

Most of the themes hve autoresponder sequences included. You can locate these on the Promotion Tools page. For the themes that don’t currently have an autoresponder sequence, we will be adding these soon.

Can I change where my squeeze page redirects to?

Yes, you can. If you would like to change where your squeeze page redirects to after the person signs up, you can also edit the default form to change the redirect to field. See the code below, and change BOTH locations in the form that are highlighted to where you want your optins to redirect to:

Besides the Welcome Email inside of Membersnap, can we add other autoresponder email messages?

We don’t provide an autoresponder, however you can use service a service like Aweber to send out messages to your customers. The emails in our system are only transactional emails.

Does MemberSnap integrate with autoresponders other than aweber?

There is some built in functionality that only works with Aweber currently. We'll be updating this to include all the major services soon. Right now, you can manually add any autoresponder code to any page on your MemberSnap sites you wish. Just copy & paste the code the autoresponder service gives you.

How do I use an autoresponder other than Aweber?

If you want to use a different autoresponder than aweber, you can, but it is not supported by default in MemberSnap. You will have to replace the form we provide with the one from your autoresponder company. You can do this by editing the page that has the optin form, and change to the Source (HTML) editor by using the tab on the bottom. Then locate the form on your squeeze page and replace it with the webform code you have for your autoresponder.

Here is the Form code you need to replace in your Free Report page:

Is it possible to use a free auto-responder or do we have to subscribe to aweber?

The built in autoresponder functionality works well with aweber. However, every page is editable & you could paste in any autoresponder code you'd like. If you do not have AWeber, you will post your html code for your responder in your Squeeze page, AKA, the "Free Report" page. (Go to Pages, then click the pencil next to that page to edit.)

Your squeeze page is located here: YourDomain.com/free-report.php (Replace "YourDomain" with your domain or subdomain.)

In the Training Video section, you will find a link to more extensive Autoresponder training. If you have any trouble accessing, please let us know.

How can you interact with your customers? Just off your list?

You can interact with your customers by adding additional content inside your members area and by using your autoresponder at a service like Aweber.com.

Is it mandatory to own a autoresponder account before buying this membership site?

You aren't required to have an autoresponder. I'd highly suggest you do though. Your list is one of the most important assets your new business will have. You can try out Aweber for $1 & then they have a $19 a month plan.

If not using aweber do you put anything in the aweber list name?

No, you can leave this empty.

MemberSnap: Content

As a newbie what advice can you give on starting out and where to get stuff for your membership site?

MemberSnap is designed for creating membership sites where your users pay you for access to a private members area to get ebooks, videos, reports or other valuable information.

The starter content isn't designed to be all of your long term content. It's just a starting place. When you start to get paying members expect to add content on a monthly basis if you want to charge them for monthly service. You can set up the content so it drip feeds to all future users get it automatically.

There's no pricing guidelines except not to offer it for free. You can also add your own content in your own sites at any point to add value. You can hire ghost writers, buy PLR or MRR products or do it yourself. You can also outsource the product creations so it can be just on autopilot. This is totally optional & only if you feel you want to add more value to your users.

These are indeed full blown membership sites. You control the content. You can add content, drip feed it to members, create multiple membership levels (like silver, gold & platinum at different prices) and more. You can also start out with a completely blank template and make a membership site around any niche you want with your own content.

When you create downloads you set the activation time in order to have it sent to your member's at the appropriate month. We will be pre-loading more content, but you can also include your own downloads or other products. Downloads can be text (.txt, .doc, .pdf, etc.), audio or video files. There is a maximum filesize of 500mb for any download. We recommend .mp4 for the video as it is the most universal.

To clarify: A product is what is sold. A download is the content they receive from purchasing that product. A download can be an actual file that gets downloaded, or it can be content that is put in the Description field for a "download" item (this can included embedding images and video). You set the parameters of a download to include which membership level can view it, and when they can view it.

How much new content needs to be added each month?

Membersnap is designed for creating membership sites where your users pay you for access to a private members area to get ebooks, videos, reports or other valuable information.

The starter content isn't designed to be all of your long term content. It's just a starting place. When you start to get paying members expect to add content on a monthly basis if you want to charge them for monthly service. You can set up the content so it drip feeds to all future users get it automatically.

There's no pricing guidelines except not to offer it for free. You can also add your own content in your own sites at any point to add value. You can hire ghost writers, buy PLR or MRR products or do it yourself. You can also outsource the product creations so it can be just on autopilot. This is totally optional & only if you feel you want to add more value to your users.

What do you recommend for hosting video content to be uploaded to our membership sites?

Amazon s3 (http://aws.amazon.com/s3/) is a great place for hosting video content.

Do we have to come up with the content or do we simply have to select from a list?

Can I create a member's area where I can upload videos and materials and they can watch them right there and read it right there without having to download them?

You can absolutely embed videos inside your membership pages in your MemberSnap sites.

Can I store media files (video) on the MemberSnap system?

Yes. You can use the Media Manager on the Pages tab to upload video and audio files. Please note that there is a 500mb limit for uploading files.

What basic content is included with these sites; just the free report?

Can I host my products and videos etc. on amazonS3.com?

You can put your videos and downloads in your own Amazon S3 account & then embed them or link to them in your MemberSnap members pages.

Once we've made a sale and we have some members, what do we provide them to keep them paying?

When I drip in new content, will the old content remain or disappear?

The content will remain.

Can I create my own membership site with my own content? (To have a unique membership site?)

You can use our templates as a starting point & customize them & add your own products too.
-or-
Just start with a blank theme & build it from scratch with one of our pre-formatted sales letters. You just edit the text & set up your products - then you're in business!

Is there a bandwidth limitation? What if someone wants to upload a bunch of high definition videos for their members? and allow members to download them?

There are no bandwidth limitations.

We're running this like most hosting companies run "unlimited" hosting. As long as a single site doesn't end up taking down or impacting other users performance - it will not be a problem. So far, we haven't had a single issue with this.

If you expect to serve 500GB videos to 100,000 people next week - that's not going to work

Can we outsource all of the content we need each month?

Yes, absolutely!

Can we download the membership content to our hard drives?

Yes, you can go to the Download tab and download the content for your product.

Does the software allow you to drip feed content?

Yes. When you create a Download, you can specify in days when that content becomes available to your members.

MemberSnap: Page Editing

How do I edit my pages?

You can edit any of your pages by clicking the pages tab in your Membersnap back area and then finding the page you wish to edit in the list that comes up. Once you find it just click the edit button (looks like a pencil) across from the corresponding page.

How Do I replace My Header/Footer

You may upload your own header/footer graphics. In order to replace the existing one all you need to do is upload the desired image to the image manager in your pages section. Once you have uploaded it simply rename the file(s) to Header or footer (whichever you are trying to replace) and the image will automatically be placed on your site.

Can I edit the thankyou.php page on my site?

The thankyou.php page not editable.

It is actually code designed to take the "Public Page" you select as the "Thank You" page when setting up a Product and redirect the person to that page.

It also passes the payment information to the "Thank You" page you define so that the person can register and get access.

Can you please tell me how editable the site is once set up?

The sites are completely editable. Graphics, text, layout - everything. You can also start with one of our "Blank" templates and make it your own design. Because all the pages are editable you can "SEO" the sites on your own. I'm not sure what SEO Suite is, but I doubt it's something that would plug in with MemberSnap.

Where do we put analytics code?

You can add this to your Header Code (before </head> tag) or Footer Code (before </body> or </html> tag) Page. Follow the instructions you are given from your autoresponder to put the code in the correct location.

How do I make the squeeze page the home page?

Go into your Page Editor, view your Squeeze Page then copy and paste all your content from your Squeeze Page and replace everything that is currently on your Sales Page.

Can we add video from YouTube?

Yes. When using the Page Editor, there is an icon to Insert/Edit Media Object... Click that icon, then select Web Location on the left hand side. From the drop down at the top, select YouTube Video and then put the url to the video in the URL field at the bottom.

Can you copy an HTML site (with all its pages) into MemberSnap?

Yes, but you will have to copy over everything manually. There is no import function.

How can you edit the page title of the index.php and remove the word "Welcome"?

You can edit any page’s title using the field provided when you edit the page.

Can I create a page and make it my home page?

Yes, you have to edit the Sales Page and replace the contents. That page by default is your Home page

If I make my own HTML page and plop it into the WYSIWYG, will that mess up any of the MemberSnap code that makes it all work?

Yes, you can directly add HTML to your MemberSnap pages. You do this by clicking the “Source” Tab at the bottom of your page editor and pasting in HTML code. Don’t worry, if you mess anything up, just click the “Revert To Default” button and the page will go back to how it was when you first created your site.

Is it possible to edit the download page in the members area?

Yes, you can edit this in your Pages tab.

MemberSnap: Products

How do I setup upsells in membersnap?

You can define what page the person comes back to by editing the Product in membersnap. By default, they come back to the registration page (with information passed from Paypal on what was purchased). You can change the page they land on by changing the Thank You page for the product. However, you want to be careful with how you set this up as the person still needs to create their account in order to access the product they purchased.

I would recommend doing this:

Copy the existing Registration page, create a new page and put your upsell on the top of that page and the registration below. That way if they don't want the upsell then they can complete their registration.

Do you have a suggestive price to charge for our membership sites?

There is no standard answer to this question. The dollar amounts you can charge vary wildly based upon your market and the amount of additional effort you’ll put into your members content. For a broad range, I recommend the following:
1 time payments: From $17 to as high as $997
For monthly payments: From $7 to as high as $97

Do you give access to all content during a trial or do you limit access to trial members?

A trial membership will give access to all content in that membership level for the duration of the trial.

Where would we get the products to offer our members for the membership site?

Can I create sales funnels?

You CAN create sales funnels. You can create one time offers & chain them together behind your sales page. If you can't find the information in the help documents on how to do that - open a support ticket. They help you work it out.

How do I create an order link to a Product I have created?

When editing a page, you can select whatever text or image you would like to turn into a link. Then click the button that looks like a globe with a chain. It'll pop up a window that lets you turn that selection into a link. There's options on the left, one of which is Page on This Site. That will show you all the pages on your site, as well as a folder that says Order Links. Click on that folder, then select the product you want to link to.

You use that same procedure for adding links to your privacy, contact, or any other page you have created.

How do I set up a trial offer?

Trial offers can be set up when you define a Product. You choose how much the trial costs and how long it lasts. Please note that trial offers only work with recurring payments.

Do I need a separate registration page for each product?

No, MemberSnap takes care of tracking and registration for you. You can send each product to the default registration page.

Who will host the monthly products I offer to my customers? Are these hosted on your server?

They are hosted on our server. The hosting of your site entire site including members area is all included in the price.

I get an error with my Clickbank product

If you are going to use Clickbank to process your payments, you have to set up each product you wish to sell with them under your own clickbank account. Until you do, you will see an error message.

There is detailed training on this on the Training Videos page.

Are all the products that we sell on the site digital?

Yes.

Can we sell clickbank products?

Yes. You can promote your own products on Clickbank and you’re also free to link to other products to promote to as an affiliate. You have total control.

What would be a good starting price point for a product to use with this system?

A starting price is provided for each product when you install a theme.

Is it important to keep introducing products in your membership site to keep customers happy?

Ongoing material and content is great for creating a passive, ongoing income via membership sites. However, you can also use MemberSnap to provide one-time sales and transactions for various promotions or products.

Can you put your own product on your website?

Yes, absolutely! The sites are intended to be a starting point for you to be able to expand it into your own, unique membership site.

Do we have access to the products we are selling?

Yes, you can download the products from your admin interface by going to the Downloads tab and downloading the products.

Can we put any affiliate products that are not digital products on the site?

You can put anything you want on your sites and build them anyway you want. However, nothing inside MemberSnap handles your shipping and fulfillment of physical products.

MemberSnap: Site Creation

I keep getting an error message that the website address already exists

When it gives this error it means that the URL you are trying to use is currently in use by another Membersnap member and is no longer available. The best thing to do is just keep trying until you find one that isn't taken.

If I delete one of my sites (say I bought 3 sites and deleted one), do I still have three sites available to me?

Yes. You can have a total of 3 active websites. Please note, however that when you delete a site it is gone forever and cannot be recovered.

I pointed my nameserver and it is taking forever, my site still won’t show up!

The only part of the system that can take some time is getting the Domain Name Servers to update and work. There could be a lot of reasons why, but usually, it is because once you make a change at your Registrar, that change has to get "copied" to every other internet Name Server so that people can see it.Sometimes it takes a couple minutes, sometimes 24 hours.

How do I Delete a site?

To Delete a Website:

1. Login to your MemberSnap account.
2. In the top bar, hover your mouse of Website and click "Basic Settings".
3. Scroll all the way down and click "Delete Site".

If you want to then recreate your site again, just click the drop down box in the top right-hand corner, and click the item that says "Create new site...".

How do I use my own domain with MemberSnap?

Step 1: Purchase the domain you want to use from your domain registrar (godaddy, enom, etc.)

Step 2: You need to change your domain name servers to point to our server. You need to change your nameservers at your domain registrar to point to us.

ns1.MemberSnap.com
ns2.MemberSnap.com

If you need help with changing nameservers, you will have to contact the support desk at your domain registrar.

After you change your nameservers, it can take minutes to hours to see that change. (That is just how the internet works, unfortunately)

Step 3: Install your site.

How do you set up the membership levels?

Under the Website tab, you can select Membership Levels in order to add, edit or delete levels. You would then create Products and Downloads for each of the Membership Levels you create.

If i use www.mysitename.MemberSnap.com now...will i be able to change it once i get a new domain name to for instance: www.mysitename.com? Wouldn't it just be a matter of registering www.mysitename.com and then pointing it to www.mysitename.MemberSnap.com

It's a little more complicated than that. You need to start out with the domain you want for your membership site from the start. Otherwise you'll just have to create an entirely new site under the new domain. Currently, you cannot edit your domain name. You'd have to get our team to delete it for you & then you'd have to create it again on the new domain.

Can I host my MemberSnap site on my own hosting?

No, MemberSnap requires custom code on our server in order to work.

There have been a few questions & confusion about our hosting that I wanted to comment on:

Our servers are cloud based dedicated servers. This means we can add power to our server farm at any time instantly if we get a heavy load on our systems. our current set-up can handle a dramatic increase in customers before we'd ever even need to add more power. Your sites should be snappy & perform speedily. If you notice anything different - open a ticket with support & they'll sort it out.

Your sites are totally safe: We currently take daily backups and these backups are stored in multiple locations for the best security. Soon, we'll be backing up your sites hourly!

We aren't going anywhere. We have around 5,000 paying customers running MemberSnap sites right now (and we haven't even publicly launched outside of the Warrior forum yet) We'll keep the servers constantly running and down-time to a minimum.

There have been crazy questions like... "What if you guys sell your company? What happens to our sites?" First of all, we don't have any plans to sell our company. However, I suppose if someone offered us a billion dollars we'd probably sell it to them. The thing to realize though is that we've sold you a 12 month promise. if someone buys our company for some reason for a billion dollars before the 12 months are up - they are obligated to keep servicing you and we'll ensure they treat you fairly and with respect when it comes time to renew.

By the way, have you got a billion dollars & feel like giving it to me?

Basically, you're getting better performance than a traditional shared hosting account. However, with ANY hosting there are risks:

What happens if some bad guy puts an illegal website on the same server you're hosted on - it can impact you.
What happens if the hosting company is bought out?
What happens if the hosting company goes out of business (this has happened to friends of mind)
What happens if lighting strikes the data center?
What happens if a fire breaks out in the data center? (this has happened to me)
What happens if the server is hacked? (this happens to HUGE billion dollar companies every day)

The bottom line is that you're getting an equal or better quality hosting and you're paying NOTHING for it. You pay for MemberSnap and it's included for FREE.

I don't think there's a better deal out there for hosting... period.

Can our sites be set up as subdomains on MemberSnap?

Yes, they can.

Once the site is setup, what happens next?

You start promoting it, selling your product and cashing in!

Can I drop my existing hosting company?

Sure, if the only sites you are hosting are the ones you’ll be using on MemberSnap, then you won’t need additional hosting.

You guys always host all the sites then?

Yes, all MemberSnap sites are hosted on our server.

I started my website installation, then had to change my URL. How do I change my URL with you?

We cannot currently change a URL of an already installed MemberSnap site. You can, however, create a new site using the new URL.

Can you have more than one site on a single domain name?

You are able to set up sub-domains of any domain you point to our server and can install separate sites on the sub-domains.

Do we use one domain name for all of the sites?

No, you would use a separate domain name for each site you create.

Do you offer a level of FREE membership on the membership websites?

Yes you can offer a free level of membership on your MemberSnap sites.

So if we use our own domain name, it's still hosted with you here?

Yes, all MemberSnap sites need to be hosted with us.

Can the hosting tolerate high traffic incoming, with low conversion rates, if that's what we want to do?

Yes, our server is quite powerful and can tolerate a high level of traffic.

MemberSnap: Themes

So for the 20 pre-made niche membership sites, is there more content inside of these sites or do we need to create it?

Are the 20 premade niches sites membership sites or just product sites?

By default the themes are set up as a one time payment option and include two or more months of content. You can change this to be a recurring monthly membership by editing the product in your MemberSnap Admin Area.

I'm finding it hard to create a header that looks good. Can we import header graphics?

Are you limiting the number of people who can take advantage of each different niche website?

No, and I wouldn’t worry about that. What will determine your personal success is the amount of time and effort you put into your own site. Many of the people who create these sites will leave them sitting there while you promote yours, you can definitely make money.

How do you edit the theme and change the default graphics?

The simplest way to do this is to edit the existing graphic. You can download the image by right clicking it and saving to your computer. Then edit that image to look however you’d like it to. This will keep the image dimensions the same as the theme default. Use the Image Manager under the Pages tab to upload your edited image into your images folder. Your uploaded version will overwrite the default image. If you need to edit the overall style of your site, you will have to edit the styles.css page.

How does the "blank" site work. Is there a sales page template that you work from? or is it just a clear/empty html page?...does the blank site still come prefabbed with the privacy, etc pages?

The blank themes come with a basic design & a pre-formatted sales letter that you can edit for your niche.

You can customize all aspects of the blank them & completely customize the membership levels & pricing you charge.

Here's an un-edited example:

Welcome To Awesome Blank Theme

Is there an easy way to add branding to headers?

Is there a way to look at the pre-existing membership sites/templates in MemberSnap without creating a site?

Yes. On the installer page, when you select a theme, there is an image of the theme next to it. That image links to an example site using that theme.

I looked and did not see a pre made theme in the topic I am doing

We poll the users from time to time on what themes they want. If you decide to stick around... be sure to respond to that when the poll is opened up again. We'll email all the users when that happens.

Also, you can definitely use one of the blank themes & assemble your own membership site on any topic. All the same membership site functionality works on the blank theme.

Video:

http://www.youtube.com/watch?v=mbgXhNCANBE

MemberSnap: Members

Can I see what it looks like "inside" the membership site - what someone would have access to once they become a member?

When you create a site, you are automatically added to the basic membership level of that site. you can then log in using your MemberSnap log in and see what your customers will see.

How do we separate members from Affiliates and JV partners?

Affiliates and JV partners have a different Membership Level defined so they will show up with that level in your Members area.

Does this produce login details for individual members? How does that work?

Yes it does. Once the person purchases, they are sent to a registration page where they create their account.

MemberSnap: Payments

Will I lose my PayPal account due to selling products that are not mine?

We haven't had any issues with people losing PayPal accounts with MemberSnap. You have resell rights from us for every product in the system, which means you have the authority from the product creator to sell the product. My best advice would be to get started and making money. Problems arise in business all the time and you can deal with them if they come up but it's important to take action.

Can MemberSnap also use JvZoo? How about Alertpay?

Currently, we only support Clickbank and PayPal. We may be adding additional payment and affiliate options at a later date.

What do I need to do to use PayPal?

In order to receive your sales through PayPal, you MUST:

a) Enter your paypal email address in your account (for each site individually) using the Website > Payment Options page. (You can also define this when setting up your site)

b) Your PayPal account must be set up as either a Premier or Business account inside of PayPal. You can see and change your Account Type by looking at the My Account > Overview page on paypal.com. It is at the top directly below where it says Welcome, Your Name.

c) You have to set up Auto Return and Payment Data Transfer. If you already have these set up and turned on for another site then you don't need to make any changes.

To see your settings for these options, go to My Account > Profile. Select My selling tools from the left hand navigation. Then select the Update link next to the Website Preferences area.

On that page, if Auto Return is Off, select the button for On (If Auto Return is already on, then leave it on). For the return url, put in the URL to your thank you page:
http://www.yoursite.com/thankyou.php (replacing www.yoursite.com with the actual URL to your Membersnap site)

Please Note: Membersnap sends the information for where to return the person to for each sale individually, so it doesn't matter what is in Paypal as the return URL (if you already have it set up for another site or need to change it later), it is only important that the feature is turned on. It will work correctly through Membersnap for each site or product you set up once the feature is turned on.

Below that section is the Payment Data Transfer section. Select the button for On. Then go to the bottom of the page and hit Save. (You may see a message about Using an identity token when setting up Payment Data Transfer on your website, you can ignore that message as we send the information with each order.)

(You will only have to do these settings for your first site. After this is set up once, it will work for your other sites as well)

Is there a feature to test the sales process before we promote it?

If you use PayPal, there is no test sales process. You can edit the product to make it very cheap (like 50 cents) and then do your own test purchase. Just remember to change the product back to its original price when you are done. If you are using ClickBank, they provide dummy credit card information for you to use when testing your sales process.

What payment processor are you using for subscriptions?

You can use PayPal or ClickBank. Please note that if you are going to use Clickbank to process your payments, you have to set up each product you wish to sell with them under your own ClickBank account.

Paypal or clickbank? Which one do you recommend?

There are good and bad points to both solutions. Clickbank is a little harder to set up but you tend to get more traffic to your affiliate offers. PayPal is easier to set up but you have to spend more time recruiting affiliates.

Can we use our own merchant account for sales instead of Paypal or Clickbank?

Currently, the only payment options are PayPal or Clickbank.

Can we use PayPal until ClickBank approves us?

We don’t recommend changing payment processors once you start selling, but if this is something you’d like to do, you can.

What if i have problems getting my products approved by ClickBank?

Step 1: Make sure you have thoroughly read Clickbank’s Help on how to submit your products. http://www.clickbank.com/help/vendor-help/ and work with clickbank to get your product approved.

Step 2: If you still can’t get approved, use PayPal as your payment processor instead.

How do customers get back to the thank you page when buying through PayPal?

We send the information with each order on where to return the person to after purchasing. You need to make sure you have Auto Return turned on as per the instructions on the Training page.

Can you use PayPal and Clickbank at the same time for different products?

The payment processor is defined site-wide, so you would not be able to use both on the same site. However, if you have 2 separate MemberSnap sites, you can use PayPal on one and ClickBank on the other.

Does each member site need its own PayPal account?

No, you can use the same PayPal account for all of your sites.

Submit a Support Ticket